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Frequently Asked Questions

Why is your battery system so cheap?

The reason is our direct collaboration with the manufacturer, enabling us to streamline the product's journey from the factory to the customer. This means there are no intermediaries like wholesalers and distributors.

I have been comparing solutions and this seems cheapest in the market, does that impact quality?

Great question! Our affordable storage solutions use high-quality components that meet the most stringent standards and safety tests. But it’s our direct supply model that cuts out the middleman and allows us to deliver such a low cost to market.

What are the benefits of a battery storage solution?

Owning a battery storage solution can have several benefits. For one, it can save you big on energy bills by storing the solar energy that you could use during peak hours. A typical battery storage system should pay for itself in 4-7 years.

A battery storage solution is also great as a power back up source. Enough capacity could help you go energy independent and do your bit for the environment. And did we mention, it has an excellent show-off value as well?  It is not for nothing that green homes attract a premium in the real estate market

How long does a battery last?

Each battery has 8000 life cycles. One life cycle is when the battery is charged and discharged, so your battery’s expected lifespan is around 20 years.Our battery comes with a 10-year performance warranty. Please contact our team for more details.

How many batteries can I install?

You may connect up to six batteries together to increase your storage capacity.

Is your battery storage system compatible with an existing solar system?

Absolutely! Our VoltX™ systems are a great option for storing excess power if you have solar panels installed but no battery.

Do your batteries have blackout protection?

Yes, our systems are capable of working even when the grid is down during outages and blackouts. Additional charges may be applied to access this feature.

Please contact our team for information.

Do your batteries work on a three-phase set up?

Even though our systems are typically single phase, they are compatible with a three-phase set up with the addition of a smart metre. Please contact our team for more details.

How can I monitor and control the battery performance?

You can easily monitor and control your VoltX™ system either online or through our app — available on both the App Store or Google Play. You’ll be able to configure your battery as well as monitor its capacity, all at your fingertips.