A winter of heating, baking and a zero-usage bill

Problem to Solve

Jenny and Reza live in North Ryde, Sydney. They had been watching electricity costs climb month after month, even as the household cut back on usage. The savings never showed up on the bill. With the cost of living rising more broadly, they decided the time was right to invest in solar and battery storage.

Reza had been tracking the government incentives available and noticed that battery prices had been falling steadily. For both of them, it felt like an inevitable step. The question was when, if not now.

The Installation

The installation was completed in a single day. Reza described the experience as seamless, from the pre-installation email process through to the system being up and running. He noted that the thoroughness of the VoltX Energy team in the lead-up, with everything confirmed in writing, was what made a one-day completion possible.

Why VoltX Energy

Price was the biggest factor in choosing VoltX Energy. Reza had researched the market and was aware of the substantial share VoltX Energy held, which gave him confidence in the company. The decision felt clear.

The pre-installation process was handled entirely by email, with Reza leading to most of the back and forth. He found VoltX Energy thorough in their approach, covering everything needed upfront so that when installation day arrived, the full job could be completed in a single day. In his view, that level of preparation is what made him choose VoltX Energy over the others.

Day-to-Day Change

The change in how the household lives day to day has been significant for both of them. Jenny described feeling a sense of freedom she hadn't experienced before. Running the oven for three hours, doing washing at any time, baking in the evening, things that previously required thought about cost and timing now happen without hesitation.


Both are looking forward to summer, when they plan to run the air conditioning freely and continue to pay nothing for the electricity they use.

The App

The couple uses the app almost every day to check the battery levels, to understand how much electricity specific appliances are drawing, and to gauge how far the battery can stretch on overcast days.

Reza noted that the app has given him far more insight into the household's actual electricity usage than he had before, and that understanding consumption patterns has helped them use the battery more effectively on days with limited solar generation.